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Welcome to WeedFreeGarden.com Support

See the FAQs (below)...and If That Doesn't Answer Your Question, Contact Us at the Bottom. Thank you

Ordering and Delivery Questions

Yes. With every order of two or more WeedFreeGardens, you get FREE Continental U.S.A. Shipping.

We also ship to Canada for a small amount.

When the box arrives to your home, simply unpack the growboxes. The assembly instruction videos are readily available as well on the Customer Resources Page. Which you receive after ordering.

Yes, of course. And it is the BEST type of guarantee too. See this page for the guarantee (click here)

Garden Tower Questions

The WeedFreeGarden now had Automated Watering. Just hook up your hose and you are good to go. Forever.

By calculation, the WeedFreeGarden uses 93.5% less water than a traditional dirt garden. How is this done? The water is always touching the plant roots. And not too much water evaporates the growboxes. Thus, nearly all the water goes to the plants. 

The plants themselves uptake the water and evaporate it through their leaves. 

Tip: Use more shade - Our tests show that more shade is better in the hot Summer. Less shade in the Spring and Fall. This will also cut down on water usage, as the plants won't need to evaporate much through their leaves.

No, not a watt. There are no plugs, no pumps, no lights needed. This garden makes for the perfect survival garden, because there is nothing needed but nature.

Leveling the WeedFreeGarden is easy. We recommend placing the garden on a level surface to begin.

Simply set your WeedFreeGarden where you want to put it. The ground should be level-ish where you decide to put it. However, if it is not, then just use the self-leveling feet till the garden is level.

The WeedFreeGarden is fully adjustable to your needs. In fact, our test garden is on a hill. These gardens are very secure in the wind, even on a hill. It can be done, even in extreme placement. But, we recommend a level surface to start.

The WeedFreeGarden is made of non-degradable outdoor sun-resistant plastic. There is only one moving part. Nothing to plug-in like a pump. 

Plus, the tower portion itself can be repaired if broken with readily available parts from the hardware store. This means that after 5-10 years of continual use, if a part breaks in a huge windstorm then it is possible to quickly fix and start gardening that season. With no delay. 

So, with easy fixes possible, then there is no reason the WeedFreeGarden can't last an actual lifetime. Producing food for your family for many decades. And especially in emergencies "when it counts."

Low Setup Time: The initial setup takes less than 10 minutes. And has tool-less assembly.

Also included in the package is online video setup instructions. So you can watch someone put it together visually. The tower system is lightweight (<10lbs) and 1- person moveable. But, has lots of weight when filled with water to secure it against the wind.

Plant and Health Questions

These 96 Model growboxes can handle just about any type and size of plant you can imagine. (except trees, of course). Yet, they are designed for small to medium sized plants. Plants whose rootball can fit into a 2" netcup.

For larger plants, they would go in the 3" netcups and 4" netcups of the larger BIG Plant Model.

The size of the full grown plant will determine how many plants you can put into a growbox. 

These growboxes are flexible. For small plants like spring onions and lettuces, use all 8 spaces in a growbox. But, for medium-sized plants, skip some spaces and allow the medium-sized plant to use more water and have more space. Easy.

We use special plant food and fertilizers. We recommend the normal stuff. But, then we augment with lots more. We tell you where to get these special plant foods after the ordering process on the Customer Resources page

Yes, they sure can. Say you purchased some peppers at the local big box store. You would simply (and gently) clean off the dirt from the roots, then put the plant and roots into a 2" net cup and put dirt or coco-coir into the net cup.

Sometimes store-bought plants have a little shock at first after transplanting. However, with the water and nutrient solution in the growbox, they will quickly perk back up. Watch out for too much sunshine. Shade is better in the hot Summer

This problem would happen in any garden that is on that same property.

There is a solution to Chlorine and Fluoride for gardens.

The solution is to put a simple garden filter on the hose outlet from the house. These are used all the time for gardens in the city. We give the one we use and recommend on the Customer Resources page after the ordering process.

So, if you live in the city and plan on gardening there, Chlorine and Fluoride in the water is a concern for the health of your plants...and for you and your family.

Use a filter. It doesn't cost much and is easy to setup.

Troubleshooting Tips

The new WeedFreeGarden has Automated Watering. However, if your hose is not hooked up for any reason, don't allow the water to go empty. This is why we recommend a twice a week check on the water levels. And a full fillup once per week (if the hose is not hooked up).

But don't worry. It happens to all of us once in a while. The plants usually survive just fine. But, their growth will be stunted a little.

The new WeedFreeGarden has the Heat-Sensing Hood feature. So, you'll know when the plants are getting too much sun in the late Spring/early Summer.

In the cooler Spring and Fall months, full sun is helpful. 

In the hot Summer months, full shade and just early morning sun is helpful. 

Since the WeedFreeGarden is portable. It is best to place the WeedFreeGarden in shade in the hot months, during the prime growing season. Plants love the shade. Full shade, under a tree. North side of the house. North side of a solid fence. Or use a shade cover. Look to your grass. If grass loves to grow there extra thick, your garden can grow there too.

In derserty hot places like Arizona and Nevada, are you growing grass in your yard? Probably not.

The only place you could grow a garden is on the North side of your home, or along a fully shaded fence line. I also would think that there are no trees in your yard as well.

And depending upon where you are in Arizona, South or North, the winter may be the growing season for you. Phoenix in the winter is nice. That would be the time to grow. Does that make sense?  (not the Summer).

As for shade, you'll want to create your own shaded area on the North side of the home...probably JUST so you could garden. And buying one of those $20-$30 wood fence pieces at a big box store would be the easiest. Just put up a short fence and you are good to go. Shade in those very hot places is a must.

Sometimes in hot areas like Arizona, Nevada, and other very hot locations, the water coming out of the hose is so hot it would scald the plant roots. These are the same parts of the country where the water coming out of the tap is hot.

And no matter what type of garden one planted, this same problem would exist.

Usually, scalding hot water is not the issue. Warm water is no problem for plants growing in those environments.

However, if the water in the hose is too hot, there is a solution.

Make sure the hose is covered from the sun, by running it directly next to the house AND then IF it goes thru an area where the sun COULD hit it at certain times per day (mid-afternoon), just cover that area of hose. Also, having a white hose would work better than a black or dark green hose as well.

Basically, just shade the hose a bit. Easy.

Sometimes in hot areas like Arizona, Nevada, and other very hot locations, the water coming out of the hose is so hot it would leach hose chemicals into the water.

This would happen no matter what type of garden one planted. That problem would still exist.

it would scald the plant roots. These are the same parts of the country where the water coming out of the tap is hot.

However, if the water in the hose is too hot, there is a solution.

Most people use green hoses for everything with their garden. If that is a concern for you, just switch to the white RV hoses used for drinking water. They are about the same price or so.

If You Have a Question That is Not Yet Answered Above, Contact Us Here

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